Inclusion in ordinary life
Good community support is not only about access to a service. It can help people build relationships, develop skills, express preferences and participate in cultural, social or working life.
Explain what makes the work genuinely accessible and how participants influence what happens. Avoid language that presents adults as passive recipients.
Remove practical barriers
Useful enquiries identify the barriers an organisation is equipped to address: communication, transport, confidence, cost, inaccessible environments or lack of suitable support.
Describe the adjustments, staffing and partnerships that make participation possible, along with the limits of what the project can provide.
Evidence with care
Simple feedback, observation and participant-led review can be meaningful. Explain how the organisation learns what is working and how people can communicate their views in ways that suit them.